INDUSTRIES
Intelligence That Speaks
Your Industry
Hospitality
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Healthcare
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Food & Beverage
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Banking
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Customer Service
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Education
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Languages
The World Speaks Many Languages Emma Speaks Them All
Emma connects your business with customers across 165+ languages, combining natural voice, cultural understanding and consistent brand communication across every market
- 165+ Languages: From widely spoken languages to regional dialects, Emma helps your business communicate naturally across global audiences
- Beyond Translation: Emma understands context, tone and cultural nuances to make every conversation feel relevant and human
- One Brand Voice, Everywhere: Deliver consistent customer experiences across languages and markets without losing the personality of your brand
What Emma Can Do
Built For The World's
Largest Enterprises
Everything you need to deploy AI voice, at enterprise scale.
VOICE AI EXPERIENCE
Listen to Emma in Action
AI Voice Intelligence
Next-Generation Voice
Automation Built for Scale
Experience human-grade multilingual interactions with seamless workflow integration, instant latency, and enterprise-level reliability tailored to elevate customer experiences.
Book A Meeting NowCurious About EMMA?
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Everything you need to know about EMMA’s voice intelligence, workflow automation, integrations, and enterprise-ready capabilities
Languages. One intelligent voice experience.
What is Emma and how does it work?
Emma is an enterprise voice AI that understands conversations in real time, reasons over requests, and turns customer interactions into meaningful actions, workflows, and outcomes.
What makes Emma different from traditional chatbots?
Unlike basic chatbots, Emma combines real-time voice intelligence, domain reasoning, and workflow automation to move conversations beyond simple answers toward measurable business outcomes at enterprise scale.
Does Emma handle inbound and outbound calls?
Yes. Emma can automate both inbound and outbound calls, handling customer conversations in real time while supporting natural interaction and workflow-driven actions across business processes.
How quickly does Emma respond during calls?
Emma responds in under 500 milliseconds, enabling natural conversation, instant responses, smooth interruptions, and a more human-like experience without awkward conversational delays or noticeable pauses.
Can Emma turn conversations into business actions?
Yes. Emma understands intent and can trigger relevant workflows directly from conversations, helping automate follow-ups, updates, requests, and other business processes without manual intervention where needed.
Can Emma connect conversations with CRM workflows?
Emma is designed to connect conversations with CRM workflows, allowing customer interactions to initiate relevant actions and helping teams move information into downstream business processes.
Can Emma handle interruptions during live calls?
Yes. Emma supports natural barge-in interactions, allowing people to interrupt while speaking and creating a smoother, more responsive full-duplex voice experience during live calls naturally.
How does Emma understand complex customer requests?
Emma uses domain reasoning to understand the context behind requests, helping it respond appropriately instead of relying only on keywords or rigid predefined conversational paths.
Which languages can Emma understand and speak?
Emma supports 165+ languages, helping businesses serve diverse customer audiences with real-time voice interactions while maintaining consistent experiences across different markets, regions, and customer touchpoints.
Can Emma scale across different business functions?
Yes. Emma can support multiple business functions and customer touchpoints, helping organisations extend voice automation across different workflows, teams, use cases, and service operations as needed.