INDUSTRIES
Intelligence That Speaks
Your Industry
Languages
The World Speaks Many Languages Emma Speaks Them All
Emma connects your business with customers across 165+ languages, combining natural voice, cultural understanding and consistent brand communication across every market
- 165+ Languages: From widely spoken languages to regional dialects, Emma helps your business communicate naturally across global audiences
- Beyond Translation: Emma understands context, tone and cultural nuances to make every conversation feel relevant and human
- One Brand Voice, Everywhere: Deliver consistent customer experiences across languages and markets without losing the personality of your brand
What Emma Can Do
Built For The World's
Largest Enterprises
Everything you need to deploy AI voice at enterprise scale.
VOICE AI EXPERIENCE
Listen to Emma in Action
People Always Wonder
These Things About My Voice Intelligence
Everything you need to know about EMMA’s voice intelligence, workflow automation, integrations, and enterprise-ready capabilities
Languages. One intelligent voice experience.
Who am I and how do I work?
I’m Emma, an enterprise voice AI. I understand conversations in real time, reason over requests, and turn customer interactions into meaningful actions, workflows, and outcomes.
What makes me different from traditional chatbots?
Unlike basic chatbots, I combine real-time voice intelligence, domain reasoning, and workflow automation to move conversations beyond simple answers toward measurable business outcomes at enterprise scale.
Can I handle inbound and outbound calls?
Absolutely. I handle both inbound and outbound conversations in real time, enabling natural interactions while connecting every conversation to relevant workflows and business processes.
How quickly can I respond during calls?
My responses happen in real time, keeping conversations natural and fluid with minimal latency. This allows customers to speak, pause, interrupt, and continue without awkward delays.
Can I turn conversations into business actions?
Absolutely. I understand intent and can trigger relevant workflows directly from conversations, helping automate follow-ups, updates, requests, and other business processes without manual intervention where needed.
Can I connect conversations with CRM workflows?
Of course. I can connect conversations with CRM workflows, allowing customer interactions to initiate relevant actions and helping teams move information into downstream business processes.
Can I handle interruptions during live calls?
Of course. I support natural barge-in interactions, allowing people to interrupt while I’m speaking and creating a smoother, more responsive full-duplex voice experience during live calls.
How do I understand complex customer requests?
I use domain reasoning to understand the context behind requests, helping me respond appropriately instead of relying only on keywords or rigid predefined conversational paths.
Which languages can I understand and speak?
I support 165+ languages, helping businesses serve diverse customer audiences with real-time voice interactions while maintaining consistent experiences across different markets, regions, and customer touchpoints.
Can I scale across different business functions?
Absolutely. I support multiple business functions and customer touchpoints, helping organisations extend voice automation across workflows, teams, use cases, and service operations as needed.